Privacy Policy
Last updated: October 29, 2025
Effective Date: October 29, 2025
1. Information We Collect
We collect the following types of information to provide our virtual try-on service:
Photos and Images
- Your personal photos uploaded for virtual try-on processing
- Clothing images you upload or provide via URL
- Generated virtual try-on results
Account Information (Optional)
- Email address (if you choose to create an account)
- User profile information
Technical Information
- Device information and operating system
- App usage analytics and crash reports
- IP address and general location information
2. How We Use Your Information
We use your information for the following purposes:
- App Functionality: Process your photos through AI to generate virtual try-on results
- Service Improvement: Analyze usage patterns to improve app performance and user experience
- Customer Support: Provide technical support and respond to your inquiries
- Security: Detect and prevent fraud, abuse, and security issues
- Legal Compliance: Comply with legal obligations and protect our rights
3. Data Storage and Retention
We retain your data according to the following schedule:
- Uploaded Photos: Stored securely for 30 days
- Generated Results: Stored for 90 days
- Guest User Data: Automatically deleted after 30 days
- Account User Data: Retained until you delete your account
You can request immediate deletion of your data at any time by contacting us.
4. Third-Party Services
We use third-party AI services to process your images:
- AI Processing: Your photos are sent to AI providers solely for virtual try-on generation
- Data Retention: Third-party services do not store your photos long-term
- No Additional Sharing: We do not share your data with other third parties
5. Data Security
We implement appropriate security measures to protect your information:
- Encrypted data transmission (HTTPS/TLS)
- Secure server storage with regular security audits
- Limited employee access to user data
- Regular security updates and monitoring
6. Your Rights
You have the following rights regarding your data:
- Access: Request a copy of your personal data
- Deletion: Request deletion of your personal data
- Export: Request your data in a portable format
- Opt-out: Opt-out of analytics and non-essential data collection
- Consent Withdrawal: Revoke consent for data processing at any time
7. Children's Privacy
Our app is not directed to children under 13 years of age:
- We do not knowingly collect information from children under 13
- If we become aware of collecting data from children under 13, we will delete it immediately
- Parental consent is required for users under 13
8. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by:
- Posting the new policy in the app
- Updating the "Last updated" date
- Sending email notifications for significant changes
10. Contact Information
If you have any questions about this privacy policy or want to exercise your rights, please contact us:
- Email: privacy@fakeflex.app
- Website: https://fakeflex.app/support
- Response Time: We will respond within 30 days